Reports to      County Auditor and CFO (performance evaluation completed by CFO)

 

Final Appointing Authority

This position shall not be filled until final approval of the County Administrator.  All offers of employment are made in writing by the Human Resources Department.

 

Job Summary 

As a DVS agent for the MN Department of Public Safety, Driver and Vehicle Services, providing customer service to all persons who seek information on all classes of Motor Vehicle Registration, a MN identification card or driver's license, new or renewal; examine and verify all original documents presented to determine authenticity; assist state examiners as needed while they administer written and skills tests; and process applications, vision testing, and signature/picture accurately into the State system. Responsible for collecting appropriate fees, balancing the amount received with the total from the State system, and accurately receipting the State and County portion of the fees. Issues DNR hunting and fishing licenses, passes, and stickers through the Electronic License System (ELS).
 

Supervision Received

Employees working in this job class work under general supervision and usually receive some instruction with respect to details of most assignments, but are free to develop their own work sequences within established procedures, methods, and policies. They are often physically removed from their supervisor and are only subject to periodic supervisory checks. 

 

Incumbent reports to the County Auditor and Chief Financial Officer, but also receives limited work direction from the Sr. License Technician.

 

Supervision Exercised

No formal supervisory authority. 

 

Essential Functions

This position description is not intended to be all-inclusive. Employee may perform other essential and nonessential functions as assigned or apparent to meet the ongoing needs of the department and organization. Regular attendance and punctuality are essential requirements of this position.

 

1. Assists the public by receiving, answering and referring questions at the public counter or over the phone. Determines what type of license or permit is needed by the applicant. Assists the public by completing various licenses related forms, applications and deliver valid license receipts. Reviews license applications for accuracy and completion. Issues plates and/or complete title applications for renewals on all vehicles including recreational and out of state vehicles. Handles and determines eligibility for specific circumstances that involve discounted pricing per state laws, for veterans, disability, military leave and youth. Issues 10% winter weight increases on trucks. Photographs applicants and conduct eye examinations when required for renewing and issuing driver's licenses, permits, or identification cards.  
2. Record and Cash Management. Receives cash, and checks for services and assuring that all information is correct. Assists in preparing deposits on daily basis and reconciles license transactions to coincide with the daily deposits and reports.  This is done when the Sr. License Technician is absent. Assists in complying and completing various reporting requirements as defined by the State of Minnesota and if instructed by the County Auditor. Assists Sr. License Technician in preparing reports required by the State of Minnesota.
3. Maintains License Inventory. Maintains inventories of License materials, as related to supplies and manuals for Driver's Licenses, DNR regulations and Game and Fish regulations. Assists with correspondences to the State of Minnesota and individuals regarding licensing concerns and problems. Compiles and completes all reporting requirements as defined by the State of MN.
4. Attends seminars and workshops related to licensing requirements with the State of MN and the Auditor’s office.
5. Performs additional duties in absence of the Sr. License Technician.
6. Assists with election-related duties when requested by supervisor.
7. Attends training and meetings as needed.

 

• Performs other related duties as assigned or apparent.

 

Minimum Qualifications

Administrative Support Diploma or equivalent, plus one year of general office support experience working with numbers, the public, and Microsoft Office Word and Excel; or an equivalent combination of education and experience. Typing speed of 35 w.p.m. or higher. Must have the ability to focus and work productively with continual interruptions.  Prior DVS experience is beneficial, but not required.

 

Valid Minnesota driver’s license required. Employment reference checks and a criminal background check will be performed as part of the pre-employment process.

 

Must be certified by the State of Minnesota to issue driver’s licenses, permits, State ID’s, and Minnesota titles following hire.

 

Knowledge, Skills, and Abilities Required 

 

1. Knowledge of County and departmental policies, procedures, and practices.
2. Knowledge, skills and ability to assist in accounting procedures and practices.
3. Knowledge of Driver's licenses and licensing procedures according to the State and County regulations.
4. Skills in list of office equipment, typewriter, computers, calculators, cash register, camera, phone, copy machine, fax machine, DNR license machines and any other specialized equipment depending on the needs and nature of the department.
5. Ability to identify authentic documents such as passports, social security cards, 194 stamp, resident Alien cards, employment cards, marriage certificates, death certificates, divorce decrees, adoption certificates or naturalization certificates.  Status checks on Non-resident or use the IRW(Imaging Retrieval Web site) to verify signatures and picture on the States database to confirm identity.
6. Ability to work with statistical information.
7. Ability to follow oral and written instructions.
8. Ability to communicate  effectively orally and in writing.  Present self to public in a courteous professional matter.
9. Ability to exercise independent  judgment, initiative and discretion in developing work methods and operating procedures.
10. Ability to recognize, correct and trace errors.
11. Ability to assist in typing reports, records, forms and correspondences using proper grammar and mathematical skills.

 

Language Skills

Intermediate Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.

 

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Skills

Intermediate Skills – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

Computer Skills

To perform this job successfully, an individual should be proficient at using the following software:

                                                                                                 

County Payroll Software, E-time, Microsoft Word, Excel, Outlook, and other job-related software.

 

Ability to Travel

Occasional travel required for training or errands in and out of Aitkin County.

 

Competencies

To perform the job successfully, an individual should consistently demonstrate the following competencies (definitions attached or available upon request):

 

Ethics, attendance/punctuality, safety and security, dependability, analytical, design, problem solving, project management, technical skills, customer service, interpersonal skills, oral communication, written communication, teamwork, leadership, cost consciousness, diversity, organizational support, judgment, motivation, planning/organizing, professionalism, quality, quantity, adaptability, initiative, and innovation.

 

Work Environment

The noise level in the work environment is usually moderate.

Incumbent works in a busy front office and main lobby area, which has a constant flow of people coming in and out of the area.

 

Equipment and Tools

Computer, copier, scanner, fax, telephone, printer, 10-key calculator, shredder, emergency weather-alert radio, and other job-related equipment.

 

County-owned vehicle.

 

Physical Activities/Requirements

Stooping, kneeling, crouching, reaching, pushing, pulling, lifting, carrying, use of fingers, grasping, talking, hearing, seeing, and repetitive motions.

 

While performing the duties of this job, the employee performs light work, exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. 

 

Working safely is a condition of employment. Aitkin County is a drug-free workplace.

 

Disclaimer

The above statements are intended to describe the general nature and level of the work being performed by employees assigned to this job classification. This is not an exhaustive list of all duties and responsibilities. Aitkin County reserves the right to amend and change responsibilities to meet organizational needs as necessary. This job description does not constitute an employment agreement between the employer and employee.

 

Reasonable Accommodation Notice

The County is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

 

08/24/2021

 

Our Vision: We strive to be a county of safe, vibrant communities that place value on good stewardship of local resources.

Our Mission: Aitkin County’s mission is to provide outstanding service in a fiscally responsible manner through innovation and collaboration with respect for all.

Our Core Values: Collaboration, Innovation, Integrity, People-Focused, Professionalism